Your reservation deposit is your guarantee that you've made a reservation in good faith, and intend to show up as scheduled on your check-in date. This is why we don't make any refunds on deposits BEFORE your visit. You may cancel a reservation, of course. But you will forfeit the deposit attached to the reservation.
To discourage people from simply making a hundred reservations at the beginning of the year, then deleting reservations later on that don't fit their schedule, we mandate reservation deposits. These are NON-REFUNDABLE prior to your reservation. So, if you need to cancel a paid reservation, you either need to find someone to take your reservation, or ask us to try to do so for you. If we cannot, you are responsible for that reservation and the deposit, whether you show up or not.
When someone is found to take your reservation- whether it's by us or whether you find somoene- great! you're off the hook. With your permission, we may offer a discount to encourage someone to fill your reservation. If you give us permision to offer a discount to find someone to fill your vacation, then you eat the discount, not us. For example: If you paid $450 for an RV site and need to cancel, if we find someone willing to pay $400 for the same reservation, we will credit you back $400.
If you are late, or don't show up at all, your RV or camp site will sit vacant for the duration of your reservation. We won't double book your site. If you don't show up, then call us later to ask us to try to rent out your site to help you recoup some of the loss, we will do so, and refund you the difference.
Your deposit first guarantees you'll show up. Then, once you do, your deposit next guarantees that you'll play by the rules. Most people do, so it's not a huge issue for them. But every once in a while we'll get someone who trashes a RV site or does something else totally stupid that forfeits their deposit.
Even if you show up, there are cases whereby you may lose all or some of your pre-paid deposit. Some reasons as to why you may lose a deposit are listed below:
- Leaving your camp site a mess
- Leaving your cabin a mess
- Allowimg members of your party to cause disturbances, urinate or defecate in public, or otherwise create a nuisance
- Allowing a dog to defecate without cleaning it up
- Allowing a day pass visitor to stay overnight on your camping reservation
- Failure to obey posted rules or failure to obey camp management
- Assauting or injuring another visitor for any reason
- Brazenly littering or destruction of property
- Loud, obnoxious, druken behavior
- Engaging in illegal activity
If you or a memberof your party is acting a fool or for some other reason the activity has caused us to ask you to leave, your refusal to do so will result in a call to the sheriff, who will encourage you to leave.
A campground isn't like an apartment, and there is no landlord/ tenant relationship on a campground as there is with an apartment. Again, we'll simply call the sheriff, who will escort you and your belongings off the property. We will then call a tow truck to have your RV or trailer towed away, if necessary (at your expense).
Our lawyer thought it necessary to spell out precisely what our policy is as it relates to deposits and vacating the campground. Obviously we want a good relationship with every visitor. But in the event that's not possible, we needed some policies in place to handle undesirable situations when they arise.
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